why my account is disabled?

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    Asked on May 14, 2012 at 08:51 AM

    I have just sent 10/100 forms. ?

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    Answered on May 14, 2012 at 09:45 AM

    A free account is limited to receive 100 regular submissions, 10 SSL submissions and 10 Payments (whichever comes first) per month. You have already used 10 SSL submissions. So you have reached your monthly limits. My suggestion would be to change your form to a non-secure form if you want. So you will have 100 submissions per month. I've now deleted 5 SSL submissions from your count and reactivated your account. Please remember that we can only do it once.

    In order to change your form to a non-secure one, you need to change the URL of your form.

    For example:

    From https://secure.jotform.. or https://www.jotform..

    To http://www.jotform or http://form.jotform..

    I hope that helps.