What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why my account is disabled?

    Asked by kamillizak on May 14, 2012 at 08:51 AM

    I have just sent 10/100 forms. ?

    Page URL:

  • Profile Image

    Answered by AtacanC on May 14, 2012 at 09:45 AM

    A free account is limited to receive 100 regular submissions, 10 SSL submissions and 10 Payments (whichever comes first) per month. You have already used 10 SSL submissions. So you have reached your monthly limits. My suggestion would be to change your form to a non-secure form if you want. So you will have 100 submissions per month. I've now deleted 5 SSL submissions from your count and reactivated your account. Please remember that we can only do it once.

    In order to change your form to a non-secure one, you need to change the URL of your form.

    For example:

    From https://secure.jotform.. or https://www.jotform..

    To http://www.jotform or http://form.jotform..

    I hope that helps.