What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can we switch two people from being a sub user to user and vice versa

    Asked by PastorFlemons on November 21, 2016 at 07:49 PM

    We need to switch the prmary user in our organization to another person.  Can that happen?


  • Profile Image
    JotForm Support

    Answered by BJoanna on November 21, 2016 at 10:43 PM

    Yes this is possible. First main user will need to remove sub account user. That can be done on Users page of account. 

    Then you can add sub account user on your other account. Inside of this guide you can find more about shared forms with sub account user:


    Hope this will help. Let us know if you need further assistance.