What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I you help me change my jotform logins?

    Asked by marcgodornes on November 21, 2016 at 09:17 PM


    I am a web developer. I used jotform to create a custom form for my client. I need your help to change the username and email of my jotform account. Basically, I want to give away this jotform account to my clients and change the username, email and password to theirs. Is this possible?

    Thank you!


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    JotForm Support

    Answered by BJoanna on November 21, 2016 at 11:14 PM

    You can not change username from your end, but we can do it for you. Please provide us three possible choices, as per your priority, in case that some username is already taken.

    You can change email address and password of your account from your end. This can be done on Profile page of your account. 

    You can also check this guide:

    How to Properly Add, Change, and Test a New Email Recipient Address