What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the notice page of a deactivated form?

    Asked by Jerole on November 22, 2016 at 01:30 AM

    Hello,

    I know how to create a custom disabled message, but it's well, not in keeping with the brand.

    Can I create a custom disabled screen like the "Thank You" or do a redirect?

    Thanks

    Page URL:
    https://www.jotform.com//?formID=60293960975164

    custom disabled message create thanks hello
  • Profile Image
    JotForm Support

    Answered by amy on November 22, 2016 at 02:25 AM

    Hello Jerole,

    For now, you can change the message via the Warnings Message of the form. But unfortunately, you cannot change the layout of the warning page.

    I am escalating this issue as a feature request. I can not promise whether it will be implemented or not. You will be informed by our developers via this topic.

    Let us know if you need further assistance.

    Regards.

  • Profile Image

    Answered by Jerole on November 22, 2016 at 07:54 AM

    Thank you. That would be great, I noticed quite a few requests for this.

    My only other option is to change the link that directed clients to begin with, but since the bulk was sent via email, their links will remain intact.

    Best

  • Profile Image
    JotForm Support

    Answered by Boris on November 22, 2016 at 08:06 AM

    You are kindly welcome, Jerole, my colleague already forwarded this to our developers.

    Please keep in mind that even if the feature request is accepted by our development team, we cannot provide any kinds of ETA with regards to how long such a feature would take to be implemented.

    As such, please use the "warning message" changing method to customize the text on the disabled page for the time being, until such a time that a more advanced feature for its customization may get implemented. Thank you!