What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image
    JotForm Support

    Form Builder v4: Unable to replace images in the Image field

    Asked by Boris on November 22, 2016 at 07:52 AM

    In version 4 of our Form Builder, users are unable to replace an image within our Image field. As soon as they click on the "Remove image" button, the JotForm logo reappears in the Form Builder.

    Here is a screen recording of the issue:

    The image is successfully removed from the form when the form is accessed, but users cannot set a new image in its place. This is how the saved form looks:

    Here is a simple demo form with the issue, which can be cloned into your own account for testing:

    https://form.jotform.com/63263219126957

    Thank you.

    Page URL:
    https://form.jotform.com/63263219126957

    Form Builder image field builder replace
  • Profile Image
    JotForm Support

    Answered by Boris on November 22, 2016 at 07:55 AM
     
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    JotForm Developer

    Answered by berkay on November 29, 2016 at 06:55 AM

    Hi,

     

    It is fixed now.