What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that you've posted similar threads in the support forum regarding this.
Is the issue still occurring or the issue was fixed but it just happened again?
I have checked your account and I see that the only form in it has 3 successful submissions. The email notification of those submissions were all successfully sent to the email address associated with your account.
You will be able to view the information in your account's history page.
I would suggest you make an actual test submission to your form. Fill it up and submit it.
If you have any other questions regarding this, please let us know.
I think it is working now so Thank You for your support on this.