What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Stripe payment isn't working....Help!

    Asked by HyperGraphik on November 22, 2016 at 09:45 AM

    It won't process the payments.

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    JotForm Support

    Answered by Chriistian on November 22, 2016 at 10:57 AM

    Can you provide us more details regarding the issue you encounter? Did you encounter an error when submitting your form with stripe payment? Or, you were able to submit the form properly but it did not process the payment properly? If you can provide us the screenshot of the error you encounter so we can further investigate the issue. Here is a guide on how to add a screenshot on this thread: How to add screenshots images to questions to the support forum.


    We will wait for your response.