What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form isn't being disabled

    Asked by vsovizsla on November 22, 2016 at 10:06 AM

    I have disabled a form but external links to it on other websites can still open an active form. I also tried disabling it using a date but it's not disabling it.

     

    Thanks for your help.

    Page URL:
    https://form.jotform.com/62524371550249

    thanks open active form active
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    JotForm Support

    Answered by david on November 22, 2016 at 11:19 AM

    I checked your form and indeed, it was showing enabled even though it was set as disabled.  I toggled the option to enabled then disabled again and now it shows as disabled.  If you have any other forms like this, let us know and we will forward this to our developers for further review.