What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm not receiving submisison emails?

    Asked by lauraAIAM on November 22, 2016 at 10:09 AM


    I am no longer receiving email notifications for the Private Training Request Form. Please fix ASAP as it is crucial to my business to receive these.


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    JotForm Support

    Answered by Nik_C on November 22, 2016 at 11:35 AM

    I see in your History page that emails were sent to email addresses associated with that form:

    Could you please be so kind and check if emails ended in your Spam/Junk folder by any chance?

    If the issue persists, please let us know.

    Thank you!