What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Credit card number is replaced by "x" in submissions.

    Asked by toddsforms on November 22, 2016 at 10:31 AM

    Hello, we collect credit card info from our customers and only the first and last 4 numbers are showing, all others have an xxx thru them....how do we correct this?

    Page URL:
    https://form.jotform.com/31366575925160

    Screenshot
    credit card credit card info hello all
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    JotForm Support

    Answered by ashwin_d on November 22, 2016 at 12:00 PM

    Hello toddsforms,

    Please be noted that it is not allowed to ask credit card details in form and its against our terms of use. If you need to process payments, please use one of our integrated payment tools.

    We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    Thank you!