Hi again, When I create my form page on wordpress, I encounter an important problem. I can not go down the page, the scroll bar remains inactive. What

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    PKGFOODANDCO
    Asked on November 22, 2016 at 10:48 AM
    Hi again,
    When I create my form page on wordpress, I encounter an important problem.
    I can not go down the page, the scroll bar remains inactive. What is the
    solution ?
    Thanks, best regards
    ...
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    Kevin_G
    Answered on November 22, 2016 at 12:20 PM

    Does this happen only when the JotForm is embedded? 

    If so, then I would suggest you to check the web console in order to find if there're errors, this seems to be a conflict between the form's code and the code in your website.

    These keyboard shortcuts will help you to get the web console: 

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    You could also re-embed your form using the iFrame code, this guide will help you to get it: Getting-the-form-iFrame-code

    If the problem still persists, then you could also provide us the link to the webpage where you have embedded your form, we will be glad to check it and help you to find why this happens.