New product doesn't show up on form

  • katieschneiderphotos
    Asked on November 22, 2016 at 10:54 AM

    I just added a new product to the product list. It shows up in the preview, but it doesn't show up on the live form.

  • katieschneiderphotos
    Replied on November 22, 2016 at 11:02 AM

    The new product is showing up on the form now. Looks like it needed about 5 minutes to refresh on the back end.

  • Ashwin JotForm Support
    Replied on November 22, 2016 at 12:45 PM

    Hello katieschneiderphotos,

    It could be a temporary replication issue. Changes made to form are displayed instantly.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!