What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I use the Standard membership but then exceed my monthly submissions, can I switch to the paid-for access without losing any data?

    Asked by katiebrunt on November 22, 2016 at 11:11 AM
    Page URL:
    https://form.jotformeu.com/62664102541347

    Submissions then Without use
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    JotForm Support

    Answered by BDAVID on November 22, 2016 at 12:51 PM

    First of all, the form you have shared is hosted in a guest account: https://form.jotformeu.com/62664102541347 

    I have moved it to your registered account "katiebrunt". On regards of upgrading, do not worry, the data is not lost when you upgrade to a paid plan.

    Let us know if you need more help.