What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I transfer a form to a client's account?

    Asked by dejamour on May 14, 2012 at 01:44 PM

    After making, testing and ensuring that the form works, can I then clone that form and all the setting, conditions and URL referrals to my client's account so that they pay the monthly fee for S3 and for the upgrade to JotForm, insted of me having to bill them monthly?

    Page URL:
    http://voyagedeconscience.com/inscription.html

  • Profile Image
    JotForm Support

    Answered by Goldo on May 14, 2012 at 02:21 PM

    Yes you can clone the form using your clients account. All form settings, conditions will be carried over.

    See: http://www.jotform.com/help/28-How-to-Clone-a-Form-from-a-Web-Page

  • Profile Image

    Answered by dejamour on May 14, 2012 at 04:41 PM

    Great!

    Thanks for your amazing tech support department... you're the best!

  • Profile Image

    Answered by dejamour on May 14, 2012 at 07:34 PM

    So, tell me then, after transfering the form, will I be able to go in and access the file to make updates, changes and/or additions for my client in the future? How does that work? Will she need to have a particular type of account? 

  • Profile Image

    Answered by AtacanC on May 14, 2012 at 07:40 PM

    You will need her login information (username and password). Once you clone your form to her account, you won't be able make changes on it unless you have her login details.

  • Profile Image

    Answered by dejamour on May 14, 2012 at 08:08 PM

    Didn't I read somewhere if someone other than the account user logs in that the account will be frozen?

  • Profile Image

    Answered by jeanettebmz on May 14, 2012 at 08:17 PM

    If you transfer the form to another account, unless you that person's credentials , you won't be able to access it, it will no longer be into your account

    Jeanette