What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google integration issues

    Asked by WorkforceBSU on November 22, 2016 at 12:20 PM

    It seems since the new version to edit forms has been initiated (GREAT UPDATE BY THE WAY) my integration to google sheets is not working. I have gone into my PTO Request Form to verify and it seems to still be checked. would you be able to help me out?

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    JotForm Support

    Answered by Jan on November 22, 2016 at 03:51 PM

    We are currently not having any issue in regards to our Google Sheets integration. I cloned your form and I integrated it in my Google Sheets. I did a test submission and the form submission appeared in the spreadsheet.

    If your spreadsheet is not updating, please try to redo the integration. It means that you need to remove the integration and then add it back.

    I cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.

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    Answered by WorkforceBSU on November 22, 2016 at 05:59 PM

    Thank you