Google integration issues

  • WorkforceBSU
    Asked on November 22, 2016 at 12:20 PM

    It seems since the new version to edit forms has been initiated (GREAT UPDATE BY THE WAY) my integration to google sheets is not working. I have gone into my PTO Request Form to verify and it seems to still be checked. would you be able to help me out?

  • Jan
    Replied on November 22, 2016 at 3:51 PM

    We are currently not having any issue in regards to our Google Sheets integration. I cloned your form and I integrated it in my Google Sheets. I did a test submission and the form submission appeared in the spreadsheet.

    Google integration issues Image 1 Screenshot 20

    If your spreadsheet is not updating, please try to redo the integration. It means that you need to remove the integration and then add it back.

    I cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.

  • WorkforceBSU
    Replied on November 22, 2016 at 5:59 PM

    Thank you