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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not receiving any forms by mail

    Asked by AZWNL on November 22, 2016 at 01:23 PM

    Hi there,

    Since I'm not receiving any forms by mail, I think the mailaddress is on a black list again.

    I've really no clue why this happens every time and my hosting provider doesn't either.
    Could you please check for me and restore it?

    emailaddress: janine@alszwangerwordennietlukt.nl

    Kind regards,
    Janine

    check hosting
  • Profile Image
    JotForm Support

    Answered by Welvin on November 22, 2016 at 03:01 PM

    Your email address is not listed in the bounce list or I think you've figured it out already. You can check this in your account, here's our guide on how to do that: 

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    For email related problem, the following guide will help you fix it:

    https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications