Forms are disabled

  • apphme
    Asked on November 22, 2016 at 1:27 PM

    Olá, meu formulario parou o funcionamento de repente,  o que poderia ter causado?

     

    https://form.jotformz.com/62646831292662 

  • Jan
    Replied on November 22, 2016 at 3:07 PM

    Your account is currently suspended. I checked your form and I can see 2 forms that violates our terms of use. The forms are asking for a PIN code and a password.

    Forms are disabled Image 1 Screenshot 20

    We need to delete the guilty forms or guilty fields so that we can re-activate your account.

    Let us know if that is okay with you so that we can proceed. We'll wait for your confirmation. Thank you.

  • apphme
    Replied on November 22, 2016 at 3:15 PM
    Could check again? I altered the requested In this form https://form.jotformz.com/63265244657663 I did not find what is violating the rules

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    poderia verificar novamente? alterei o solicitado neste formulario https://form.jotformz.com/63265244657663 não encontrei o que esta violando as regras
  • apphme
    Replied on November 22, 2016 at 3:18 PM
    PIN is only a form of validation to filter people who will
    O PIN é somente uma forma de validação para filtrar as pessoas que irão responder o formulario
  • Jan
    Replied on November 22, 2016 at 4:50 PM

    Unfortunately, our phishing detector tool suspends users who has a "Password" text or field in the form. You cannot use the word or text "Password, pin, login, code, expiration code etc." here in JotForm.

    We can only activate your account if you allow us to delete the "password" texts in your form. We'll wait for your reply. Thank you.

  • apphme
    Replied on November 22, 2016 at 5:29 PM
    Please proceed with the exclusion. And re-activate my form
  • apphme
    Replied on November 22, 2016 at 5:32 PM

    https://form.jotformz.com/63265244657663

  • Kevin Support Team Lead
    Replied on November 22, 2016 at 9:52 PM

    I have removed the password fields from your form in order to reactivate your account, please also read our terms so you can know what you can and cannot ask in your form: http://www.jotform.com/terms/ 

    If you have any question, please let us know.