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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Advanced Designer Tool: I can't save changes on my design

    Asked by renanserighelli on November 22, 2016 at 01:58 PM

    I created a form using "Cool and Minimal" template.

    But when I do all the design changes and click on "Save Changes" it keeps loading forever (print attached)! And the changes does not happen! =(


    What can I do?


    Thank you!

    Page URL:

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    JotForm Support

    Answered by Kevin_G on November 22, 2016 at 03:59 PM

    I have checked your form and I can replicate what you're reporting; however, I have cloned your form and removed the widget that you currently have at the very bottom of your form, I'm not sure how this widget works since I cannot find it in the widgets page and I'm not sure if it has been properly set up either. 

    But could you please try removing this field and try to save the changes on the designer tool again? 

    It worked on my end; however, if it does not work on your end, please let us know.