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    Printing Encrypted Forms

    Asked by AMWC on November 22, 2016 at 03:20 PM

    When I click on a VIEW RESPONSE button from an encrypted form, I would like to see all fields on the form, in the order they appear on the original form.

    Two things are happening here.

    1) unused fields show up at the bottom (out of order)

    2) I would like text fields and headings to display, not just the data fields


    Because this is an encrypted form, printing to PDF isn't an option (which I believe would give me what I want)


    Some of my forms, after printing, have a follow up in house form attached and then the entire thing is given back to the customer, so it doesn't make sense without the headings and other text.


    Please let me know your suggestion.

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    JotForm Support

    Answered by BJoanna on November 22, 2016 at 05:37 PM

    It is not possible to edit email Notification when form is encrypted. It is not possible remove empty fields and it is not possible to add custom text.

    More about encrypted forms you can find inside of this guide: 



    Considering that you mentioned that you want to print submitted data, although it is not possible to create PDF report, you should be able to print the form with the users data. 

    How to Print the Form with the Users Data

    Hope this will help. Let us know if you need further assistance.