- JotForm SupportBJoannaAnswered on November 22, 2016 at 06:12 PM
Email address you provide is in the bounce list. Our system gave following result:
EyeGuy2C@aol.com is IN the bounce list
Reason(s) : smtp; 521 5.2.1 : (DMARC:AOL) This message failed DMARC
Also email address of your account is in the bounce list:
firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT
I have now removed them from the bounce.
You can follow this guide on how to check and remove the email from bounce list.
And this guides:
It seems that AOL is blocking us for violating DMARC policy but we are sending the form emails using our own servers.
AOL is known to have a very strict anti-spam measures so make sure to add email@example.com to your contact or safe sender list.
If the issue still persist and your email address ends up on our bounce list again, you can set up your notifications to be sent from your own address via SMTP:
Hope this will help. Let us know if you need further assistance.