How can I restore lost changes?

  • AGTech
    Asked on November 22, 2016 at 3:50 PM

    Hi, I am looking at my form that I saved on Sunday, and the edits are gone.  Is there any way to restore it?  Why did this happen?  I definitely don't want it to happen again.

     

    Thank you,

    Alice

  • Kevin Support Team Lead
    Replied on November 22, 2016 at 6:25 PM

    I have checked this form http://www.jotform.us/form/63067048536156 and I can see you have applied some changes recently, here's the a screenshot about it: 

    How can I restore lost changes?  Image 1 Screenshot 20

    All the changes you apply to your form are recorded on the revision history tool so you could also restore those changes that you're not seeing currently in the form, here's a guide that will help you with that: How-to-view-form-revision-history

    Also, changes cannot be automatically reverted back, to revert back to a previous change or undo changes it needs to be manually done through this tool, so I would also suggest you to ensure you're the only one with access to your account. 

    Hope this helps. 

  • AGTech
    Replied on November 23, 2016 at 12:44 AM
    Thanks! Yes, I think I figured out how to restore. I am still unsure why the changes didn't get saved though. I love working with your platform. Keep it up!
    ________________________________
    ...