How can I restore lost changes?

  • Profile Image
    AGTech
    Asked on November 22, 2016 at 03:50 PM

    Hi, I am looking at my form that I saved on Sunday, and the edits are gone.  Is there any way to restore it?  Why did this happen?  I definitely don't want it to happen again.

     

    Thank you,

    Alice

  • Profile Image
    Kevin_G
    Answered on November 22, 2016 at 06:25 PM

    I have checked this form http://www.jotform.us/form/63067048536156 and I can see you have applied some changes recently, here's the a screenshot about it: 

    All the changes you apply to your form are recorded on the revision history tool so you could also restore those changes that you're not seeing currently in the form, here's a guide that will help you with that: How-to-view-form-revision-history

    Also, changes cannot be automatically reverted back, to revert back to a previous change or undo changes it needs to be manually done through this tool, so I would also suggest you to ensure you're the only one with access to your account. 

    Hope this helps. 

  • Profile Image
    AGTech
    Answered on November 23, 2016 at 12:44 AM
    Thanks! Yes, I think I figured out how to restore. I am still unsure why the changes didn't get saved though. I love working with your platform. Keep it up!
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