What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get back to v4?

    Asked by nancymoran on November 22, 2016 at 05:52 PM


    I saw a button that allowed me to try out v4. So, I clicked it and started creating a new form just as a test. In the middle of that, however, I needed to go back and look at a form I'd created in the old version.  And for some reason, I didn't see a way to go back, so I clicked "return to previous version" (or whatever the link said, I don't remember it exactly). 

    I just assumed that I'd be able to go back to v4 at another time.  But now that option doesn't seem to be available to me.

    How can I get back to it?  Now that I've got some time, I actually have a new form I want to create and I'd like to be able to try it in the new version.



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    JotForm Support

    Answered by Chriistian on November 22, 2016 at 10:45 PM

    You can set the version of Form Builder that you want to use by selecting it from your Account settings. Follow this link https://www.jotform.com/myaccount/settings or click the User icon > Account > Settings to visit your account settings page. Then simply select the Form Builder from the radio options in the Settings.

    Your setting will be saved automatically and you will now be able to use our V4 Form Builder.

    If you need further assistance or if you encounter any bugs in V4, please let us know.