What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to set Unique URL's?

    Asked by ELshba7 on November 23, 2016 at 12:22 AM

    Hello,

    Each JotForm comes with its own URL, developed by the platform.

    I wanted to know if we would be able to customize URLs, with say our partners name?

    For example, each JotForm comes with a URL: https://form.jotform.com/62956355649168.

    So instead of the numbers above (629563.......) I want to know if I can include a company name, a company that I partner with (ex. form.jotform.com/uber)?

    Can something like this be done?

    Thanks again,

    George

    Page URL:
    https://www.tbsportsentertainment.com

    unique individual for JotForm style size name
  • Profile Image
    JotForm Support

    Answered by candy on November 23, 2016 at 03:42 AM

    Dear George,

    You are able to create a custom URL as the following document: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

    I have cloned your form in order to test it on my side and changed the link as the following: https://form.jotform.com/candy/clone-of-lyft--uber-travel-requests 

    Please be aware of that the username should appear between the '//'. You are able to edit the rest of the link after your username as the following screenshot:

    If you need further clarification, let us know.

    Thanks in advance.

  • Profile Image

    Answered by ELshba7 on November 23, 2016 at 10:21 AM

    Hello,

    Thanks for the information, as this is definitely going to help me going forward.

    Quick question, and this is probably a silly question, but what is the "username?" If its my user name on my account "ELshba7" how do I change that? It was established by my former web developer and I have always wanted to change that.

     

    So, to be clear, my username appears after the jotform.com language, then thereafter, I enter the custom link, which I will give the name to potential clients?

     

    Thanks again,

     

    George

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    JotForm Support

    Answered by candy on November 23, 2016 at 10:27 AM

    Hello again George,

    The "username" is your JotForm account name. For example, mine is candy and yours is ELshba7.

    If you want to change the username, you can tell me and I can change for you. Which username do you want instead of "ELshba7"?

    Yes, as a summary you are not able to edit the username part of the link, but you can edit the rest of the link as you can see the screenshot below:

    Please check the following document for more detailed information: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

    Thanks in advance.

  • Profile Image

    Answered by ELshba7 on November 23, 2016 at 11:02 AM

    Thanks Candy. Give me a few minutes to think of a new UserName, then will forward. I have to make it seductive enough for future clients to want to be involved.

    George

  • Profile Image

    Answered by ELshba7 on November 23, 2016 at 11:06 AM

    Hello Candy. Make my user name "TBSE" or I guess "tbse" when in the URL's, which stands for my company name - TB (Ticket Buyers) Sports and Entertainment.

     

    Thanks again for your help.

     

    George

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    JotForm Support

    Answered by Boris on November 23, 2016 at 12:42 PM

    George, please note that your username has just been changed from ELshba7 into TBSE. We recommend that you log out of your JotForm account, and then log back in with your new username to ensure there weren't any issues from the username change.

    Now, any custom URLs you set will be using your new username.

    If you need assistance with anything else, please don't hesitate opening another support thrad in our forum any time:

    https://www.jotform.com/contact

    Cheers :)

  • Profile Image

    Answered by TBSE on November 23, 2016 at 05:41 PM

    Thanks Boris.

    Definitely appreciate the help and assistance.

     

    George

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    JotForm Support

    Answered by Jim_R on November 23, 2016 at 08:32 PM

    Hey George, I'm glad my colleagues were able to help. If you have other concerns, we're just a question away. Happy Thanksgiving!