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gettossAsked on November 23, 2016 at 2:55 AM
Hi!
i've paid for the Bronze plan which have 1k submission monthly which i did't know that i though its unlimited
but anyway it seems like we gonna need to use more than 1k per month and i just paid for the bronze plan few days ago ... is there's anyway to Upgrade to the Silver plan b4 the bronze one end ? and to upgrade and pay the deference somehow .. and thanks
Ahmed T.
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BorisReplied on November 23, 2016 at 5:16 AM
Yes, you can upgrade your subscription from Bronze Yearly to the Silver plan, and our payment processor will automatically charge you only the prorated difference between the plans, minus the days that were already used.
You can change your subscription by following this guide:
https://www.jotform.com/help/331-How-to-upgrade-my-account
Please let us know should you need further assistance.