What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform not working

    Asked by Clint Paraday on May 14, 2012 at 04:13 PM

     We have your form on our website and it is not forwarding to our email this last week....  What is my account info for here if i need to make a new one?

    do you have a help phone number?

    Page URL:
    http://odysseyfunworld.com/TINLEY/BIRTHDAYS_Tinley.html

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    JotForm Support

    Answered by Goldo on May 14, 2012 at 04:39 PM

    Your email server rejected our emails because of the reason "Domain isn't in my list of allowed rcpthosts".

    Please contact your email provider about the problem and they should be able to sort it.

    Whitelisting the following Jotform IPs should also help.

    188.138.116.138
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219
    208.117.50.251
    85.25.117.56