What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Fatal error message after siging up

    Asked by hskoppek on November 23, 2016 at 04:38 AM

    Just signed up with you and received the attached screen after I clicked OK


    Unless it has to do with my browser settings, I thought you may want to know. 


  • Profile Image
    JotForm Support

    Answered by Kiran on November 23, 2016 at 05:47 AM

    We are sorry for the inconvenience this may have caused. I see that you are not registered an account with username hskoppek. Are you able to login to your account without any issue?

    Could you let us know when did you receive this error and the browser, operating system being used? This would help us in investigating the issue further.

    We will wait for your response. Thank you! 

  • Profile Image

    Answered by hskoppek on November 23, 2016 at 06:44 AM
    Yes, I can log in.
    As a matter of fact, when I just returned to your website, it opened on
    the same page I left it at and I can navigate without problems.
    The error appeared after my initial registration.
    *Hugo Skoppek*
    ***The Hague****•****The Netherlands****•****mobile: +31 6 43 97 87 47*/*
    skype: hugoskoppek*//**//*•*//**//*LinkedIn*/
    /*The unexpected can be found anywhere!*//*
  • Profile Image
    JotForm Support

    Answered by Nik_C on November 23, 2016 at 07:34 AM

    I understand that the error message you saw is no longer present.

    If I missunderstood, please let us know.

    Thank you!