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    Form isn't working on firefox or internet explorer?

    Asked by pristinescreens on May 14, 2012 at 04:20 PM

    Was wondering if you could help me figure out why the form below will not work on my computer from firefox or interent explorer. I have made sure to allow pop-ups. I have gotten this to work from a mac and safari though. Here is a link to the page I currently have this on as well: http://www.pristinescreens.com/custom-orders/custom-branding.htm

    Thanks for your help!


    Page URL:

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    Answered by AtacanC on May 14, 2012 at 05:27 PM

    Katie, we apologize for any inconvenience this may have caused. I've just visited the URL above and tested your form (Free Digital Mock-up Submission Form) on IE 8, IE 9 and Firefox 12.0 and wasn't able to reproduce the said issue. It seems to be working fine. Which version are you using? Have you tried clearing your browser's cache?

    Looking forward to hear from you.

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    Answered by pristinescreens on May 14, 2012 at 10:35 PM

    Thanks, I actually inserted it as a lightbox instead of a pop-up and it does seem to be working now.