What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Uploadcare widget in old interface

    Asked by nickbh on November 23, 2016 at 05:40 AM


    I have been using the upload care widget which is outstanding.  However I have noticed an issue that has happened a few times.  I am currently editing a form in the "&old" interface (and unsure how to get it back to the new interface?


    Howvere when I add the widget I get the full options to edit the settings as expected ie>


    However when I return to edit the properties at a later date - all the specific settings to the uploadcare widget disappear?  My only workaround so far is to re-add the widget! - see>


    If someone could take a look into this - and maybe let me know how I can resolve the matter.




  • Profile Image

    Answered by Boris on November 23, 2016 at 06:31 AM

    Please try using the &reset URL parameter to reset your preferences for the old interface, and go back to our current user interface. For example, if this is the URL when you are editing a form:


    You would append the &reset parameter, so the URL ends up looking like this:


    If you continue experiencing any issues with Upload Care widget when using our current interface, please let us know.

  • Profile Image

    Answered by nickbh on November 23, 2016 at 04:20 PM

    Sorted Thankyou.  Nice tip being able to switch from &old to &reset.


  • Profile Image
    JotForm Support

    Answered by John_Benson on November 23, 2016 at 07:48 PM

    Thank you for updating us. We're glad that the issue is now resolved.

    Feel free to create a new thread if you need anything else. Thank you.