- nickbhAsked on November 23, 2016 at 05:40 AM
I have been using the upload care widget which is outstanding. However I have noticed an issue that has happened a few times. I am currently editing a form in the "&old" interface (and unsure how to get it back to the new interface?
Howvere when I add the widget I get the full options to edit the settings as expected ie>
However when I return to edit the properties at a later date - all the specific settings to the uploadcare widget disappear? My only workaround so far is to re-add the widget! - see>
If someone could take a look into this - and maybe let me know how I can resolve the matter.
- BorisAnswered on November 23, 2016 at 06:31 AM
Please try using the &reset URL parameter to reset your preferences for the old interface, and go back to our current user interface. For example, if this is the URL when you are editing a form:
You would append the &reset parameter, so the URL ends up looking like this:
If you continue experiencing any issues with Upload Care widget when using our current interface, please let us know.
- nickbhAnswered on November 23, 2016 at 04:20 PM
Sorted Thankyou. Nice tip being able to switch from &old to &reset.
- JotForm SupportJohn_BensonAnswered on November 23, 2016 at 07:48 PM
Thank you for updating us. We're glad that the issue is now resolved.
Feel free to create a new thread if you need anything else. Thank you.