What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are uploaded files virus scanned by JotForm?

    Asked by AxMann on November 23, 2016 at 10:57 AM

    Hi,

    Are the files uploaded via my forms scanned by JotForm for viruses, malware, etc.?

    Many thanks,

    Ax

     

    Page URL:
    https://form.jotformeu.com/62986248651367

    JotForm uploaded files scanned by jotform
  • Profile Image
    JotForm Support

    Answered by Boris on November 23, 2016 at 12:32 PM

    JotForm does not screen or scan files in any way. As mentioned in our terms of use, you own the submissions you receive through your forms, which includes the uploaded files as well, and as such it remains your right and responsibility to perform any kind of scanning you want yourself.

    Here is a copy of the most relevant line from our current terms:

    Company does not pre-screen forms or submissions and you agree that you are solely responsible for all of your Forms and User Submissions.

    Please let us know if you need any further clarifications or assistance.