What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Trying to link my new payment form to DwollaAsked by Craig hansel on November 23, 2016 at 11:45 AM
whet through entire process following the posted help instructions but now i get this error.
"invalid application credentials. Please contact form owner."
Called Dwolla and they say everything is okay on their end. My website looks good as well.
your help is needed
I have tried submitting your JotForm and see that it is redirecting to Dwolla signin page normally. Were you able to fix the issue? It is required to have a Dwolla account in order to make payments through Dwolla. Did you try using a different Dwolla account to test the payment?
Please test the form using a different browser and let us know if you need any further assistance. We will be happy to assist.
Dwolla support says it is on your end. here is the message they sent to me
for you to look into. Thanks
NOV 23, 2016 | 03:07PM CST
Thanks for your call. I've attached a screenshot of the error message that
appears after attempting to submit the payment. Below, I've pasted the url
of the error screen.
Please provide feedback on your Dwolla experience!
---- Message Disclaimer -----
This e-mail message is intended only for the use of the individual or
entity to which it is addressed, and may contain information that is
privileged, confidential and exempt from disclosure under applicable law.
If you are not the intended recipient, any dissemination, distribution or
copying of this communication is strictly prohibited.
For your reference this is Case #: 216126
I'm also not getting the error. Submitting your form takes me to Dwolla login screen:
I've tested your form here: https://form.jotform.com/63266412903150.
Can you confirm if you have it fixed?