- Craig hanselAsked on November 23, 2016 at 11:45 AM
whet through entire process following the posted help instructions but now i get this error.
"invalid application credentials. Please contact form owner."
Called Dwolla and they say everything is okay on their end. My website looks good as well.
your help is needed
- JotForm SupportKiranAnswered on November 23, 2016 at 01:19 PM
I have tried submitting your JotForm and see that it is redirecting to Dwolla signin page normally. Were you able to fix the issue? It is required to have a Dwolla account in order to make payments through Dwolla. Did you try using a different Dwolla account to test the payment?
Please test the form using a different browser and let us know if you need any further assistance. We will be happy to assist.
- Craig hanselAnswered on November 23, 2016 at 04:44 PMDwolla support says it is on your end. here is the message they sent to me
for you to look into. Thanks
NOV 23, 2016 | 03:07PM CST
Thanks for your call. I've attached a screenshot of the error message that
appears after attempting to submit the payment. Below, I've pasted the url
of the error screen.
Please provide feedback on your Dwolla experience!
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entity to which it is addressed, and may contain information that is
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copying of this communication is strictly prohibited.
For your reference this is Case #: 216126
- JotForm SupportWelvinAnswered on November 23, 2016 at 07:58 PM
I'm also not getting the error. Submitting your form takes me to Dwolla login screen:
I've tested your form here: https://form.jotform.com/63266412903150.
Can you confirm if you have it fixed?