Having trouble editing my form.

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    Asked on November 23, 2016 at 12:46 PM

    I'm trying to add an option to a question on my form and the program won't let me.  Is JotForm having issues?

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    Answered on November 23, 2016 at 02:36 PM


    You are using V4. I have checked your form on your side in V4 and tried to add an option to your dropdown menu. I also tried to make some changes in a form on my side. I didn't replicate this issue.

    Please have a look at the following video:


    Could you please try to add an option in form fields again? If the issue persists, you can switch to our V3 and try it in this version.

    If your issue still persists, please feel free to contact us and provide more details and screenshoots about your issue.

    We'll awaiting for your response.

    Thank you.

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    Answered on November 23, 2016 at 06:44 PM
    I finally got it to work. Thanks!