What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot delete any form submissions

    Asked by Topmo on November 23, 2016 at 01:24 PM

    why can't I delete any form submissions to free up space, your system will not allow me to perform this action?

    cannot delete delete submissions
  • Profile Image
    JotForm Support

    Answered by Mike on November 23, 2016 at 03:07 PM

    Are you trying to delete individual or multiple form entries?

    We are currently having an issue with a "Delete All Submissions" option. It has been escalated to our developers.

  • Profile Image
    JotForm Support

    Answered by david on November 23, 2016 at 04:07 PM

    The delete all submissions function should now be working once again.  Please let us know if it is still not working on your end and we will be happy to have another look.