One of my forms shows a new submission notice, but I can't find it in the submission list. Is there a way to find it or delete the notification?

  • dezertguy
    Asked on November 23, 2016 at 1:29 PM
  • David JotForm Support
    Replied on November 23, 2016 at 3:11 PM

    I ran our fix and the correct totals should now be shown.  The notification that there is a new submission should no longer be present. 

  • dezertguy
    Replied on November 23, 2016 at 4:27 PM

    Thanks for the prompt response to this minimal issue.  Totals are correct, but the new submission notification is still there.

  • David JotForm Support
    Replied on November 23, 2016 at 6:00 PM

    There is a submission on the very last page of your data the is showing as New:

    One of my forms shows a new submission notice, but I cant find it in the submission list Screenshot 20

    I believe that is the cause.

  • dezertguy
    Replied on November 23, 2016 at 6:48 PM

    Thanks again; I'm sure that was it.  If only I had scrolled to the bottom! :)