What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get larger files?

    Asked by Brian  on November 24, 2016 at 10:33 AM

    Just went through https://www.jotform.com/dropbox/ and created and works great - but not able to download large enough files.  Is there a way to change how big the files are that we can allow people to upload?  I deal with music videos and some can get large.  Thanks!

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    JotForm Support

    Answered by Jan on November 24, 2016 at 11:31 AM

    You can change the file upload size limit. Select the file upload field and then click the "Max File Size" button in the top toolbar. After that, you need to enter a value in kilobytes. 

    Please check the complete user guide using this link: https://www.jotform.com/help/33-Changing-the-upload-size-limit

    If you have any questions, let us know. Thank you.