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    How to have reply-to email go to only one email address?

    Asked by MCC68 on November 24, 2016 at 03:29 PM

    My form has contact details entered into it, including an email address.  Once the form is submitted, which is sent to 7 recipients.  If any of these recipients want to comment on the submitted form and reply using the repy-to-all option in outlook it includes the email entered into the form.  Is there anyway of making sure that this email is not included in the list when replying to all?

    Page URL:
    https://form.jotformeu.com/MCC68/sales-visit-report

    email reply-to address one go
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    JotForm Support

    Answered by Nik_C on November 24, 2016 at 03:48 PM

    I'm afraid that this is possible only if you create separate Notifiers since there is no carbon copy for notifiers, all emails are going directly to all recipients. If you break that Notifier into seven Notifiers, then whoever replies, that email will go to reply-to email address only.

    Hope this makes sense. If you have further questions do not hesitate to contact us.

    Thank you!