What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota, pero, aún tengo envíos sin hacer en el contador

    Asked by rodaballo on November 24, 2016 at 04:32 PM

    Hola tengo una cuenta gratuita y conseguí más espacio siguiéndolos en Facebook y Twitter, escribí mi opinión sobre JotForm (pero, no me asignaron los 50 envíos adicionales) tengo un cupo de 190 envío de los cuales he recibido 102 y me aparece el mensaje de "Form over quota". Qué puedo hacer para solucionar estos dos problemas. Gracias por la ayuda que me puedan dar.

    Page URL:
    https://www.jotform.com/rodaballo/citas

    Screenshot
    form over quota a JotForm style size font
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    JotForm Support

    Answered by Kevin_G on November 24, 2016 at 04:48 PM

    I have checked your account and I can see you have not passed the submissions limit so I have fixed it and re-activated your account.

    Regarding to the review you have provided I can see it is still waiting to be evaluated, but checking the link you have provided it redirects to another link where there is nothing related to JotFrom, please do note that the review must be about JotForm. 

    This is the link you have provided "https://www.getapp.com/profile/me" and it redirects here "https://www.getapp.com/", so I would suggest you to check your review and provide the correct link so it can be approved and you can get the additional submissions for free. 

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    Answered by rodaballo on November 24, 2016 at 05:44 PM

    Muchas gracias, ya funcionó nuevamente.