Incomplete fields in autoresponder email

  • gofc
    Asked on November 24, 2016 at 4:34 PM

    when people complete the form they get a check submission page which is not representative of the form or the questions and only half tyhe info is the

    Jotform Thread 997359 Screenshot
  • Jan
    Replied on November 24, 2016 at 5:05 PM

    I checked your form but I didn't see any Autoresponder emails. The Autoresponder is the email alert that your users will receive once they completed the form. Here's a guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    I checked the form notification and I can see that it is already configured properly. It means that all fields are included in the email.

    Please try creating an Autoresponder email and let us know if the problem persist. Thank you.