-
RIGOBERTO QUIROZ MARTINEZAsked on November 24, 2016 at 11:02 PM
deseo cancelar mi cuenta por favor ya el cobro es mucho
-
Chriistian Jotform SupportReplied on November 24, 2016 at 11:10 PM
Can you please provide us with the username of the account that you want to downgrade? I checked your email address super******rath@hotmail.com but there is no account associated with that email address. Please let us know the account that you want to downgrade back to free. If you also want your account to be deleted, please let us know.
I will wait for your response.
Thank you. -
RIGOBERTO QUIROZ MARTINEZReplied on November 27, 2016 at 2:44 PMmira no recuerdo pero checo en mi esto de cuenta
y me estan cobrando cada nmes un cantidad
________________________________
De: JotForm
Enviado: jueves, 24 de noviembre de 2016 10:09 p. m.
Para: supermonserrath@hotmail.com
Asunto: Re: Deseo cancelar mi cuenta por favor ya el cobro es mucho
A new response has been received:
[JOTFORM]/www.jotform.com>
[https://www.jotform.com/resources/assets/icon/jotform-icon-dark-400x400.png]
Online Form Builder JotForm
www.jotform.com
If you need online forms for generating leads, distributing surveys, collecting payments and more, JotForm is for you. Learn more about how we can help.
Answered by Chriistian
Can you please provide us with the username of the account that you want to downgrade? I checked your email address super******rath@hotmail.com but there is no account associated with that email address. Please let us know the account that you want to downgrade back to free. If you also want your account to be deleted, please let us know.
I will wait for your response.
Thank you.
View this thread on browser Unsubscribe Thread
1480047024
... -
Mike_G JotForm SupportReplied on November 27, 2016 at 4:42 PM
Apologies for any inconvenience. Unfortunately, we will not be able to verify the subscription if we do not have the account username. Like my colleague, Nik_C, have mentioned, we do not see any account associated with the email address you've used in this thread.
Can you help us by giving us more details, please? May we know where are you seeing the charges?
Can you try to ask your bank for any subscription ID, email address, or anything that might be associated with the subscription?
If you have any link to any of your forms in your account that would also help us locate the account.
We will wait for your response.
Thank you.
-
RIGOBERTO QUIROZ MARTINEZReplied on December 8, 2016 at 9:45 PMPODRIAN DARME UN NUMERO DE TELEFONO PARA LLAMARLES POR FAVOR
GRACIAS
________________________________
De: JotForm
Enviado: jueves, 24 de noviembre de 2016 10:09 p. m.
Para: supermonserrath@hotmail.com
Asunto: Re: Deseo cancelar mi cuenta por favor ya el cobro es mucho
A new response has been received:
[JOTFORM]/www.jotform.com>
[https://www.jotform.com/resources/assets/icon/jotform-icon-dark-400x400.png]
Online Form Builder JotForm
www.jotform.com
If you need online forms for generating leads, distributing surveys, collecting payments and more, JotForm is for you. Learn more about how we can help.
Answered by Chriistian
Can you please provide us with the username of the account that you want to downgrade? I checked your email address super******rath@hotmail.com but there is no account associated with that email address. Please let us know the account that you want to downgrade back to free. If you also want your account to be deleted, please let us know.
I will wait for your response.
Thank you.
View this thread on browser Unsubscribe Thread
1480047024
... -
Chriistian Jotform SupportReplied on December 8, 2016 at 10:54 PM
Unfortunately we currently do not offer support over phone. The best way to contact us is via the forum or by emailing us at support@jotform.com. Are you having trouble downgrading your account? If so, please provide us with your account username and we will help you downgrade the account back to Free.
I will be waiting for your response.
Thank you. -
RIGOBERTO QUIROZ MARTINEZReplied on February 16, 2017 at 12:46 PM
________________________________
De: JotForm
Enviado: jueves, 24 de noviembre de 2016 10:09 p. m.
Para: supermonserrath@hotmail.com
Asunto: Re: Deseo cancelar mi cuenta por favor ya el cobro es mucho
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by Chriistian
Can you please provide us with the username of the account that you want to downgrade? I checked your email address super******rath@hotmail.com but there is no account associated with that email address. Please let us know the account that you want to downgrade back to free. If you also want your account to be deleted, please let us know.
I will wait for your response.
Thank you.
View this thread on browser Unsubscribe Thread
1480047024
... -
John_BensonReplied on February 16, 2017 at 3:07 PM
Unfortunately, I was unable to see your message. If you have any questions or need help, please contact us again.
Thank you.
-
RIGOBERTO QUIROZ MARTINEZReplied on February 19, 2017 at 1:46 PMpura mentira cobran de las targetas y le roban a la gente
________________________________
De: JotForm
Enviado: jueves, 16 de febrero de 2017 02:07 p. m.
Para: supermonserrath@hotmail.com
Asunto: Re: Deseo cancelar mi cuenta por favor ya el cobro es mucho.
A new response has been received:
[JOTFORM]/www.jotform.com>
Online Form Builder JotForm
www.jotform.com
If you need online forms for generating leads, distributing surveys, collecting payments and more, JotForm is for you. Learn more about how we can help.
Answered by John_Benson
Unfortunately, I was unable to see your message. If you have any questions or need help, please contact us again.
Thank you.
View this thread on browser Unsubscribe Thread
1487275668
... -
Mike_G JotForm SupportReplied on February 19, 2017 at 2:05 PM
We would like to apologize. We will be glad to help you with your concern, however, we need your help in providing us the information that we need in order for us to locate your account.
Again, may we know where are you seeing the charges? Can you also try to ask your bank for any subscription ID, email address, or anything that might be associated with the subscription?
If you have any link to any of your forms in your account, please provide it to us as that would also help us locate the account.
We will wait for your response.
Thank you.