Theme named "Blue Variant" not showing

  • Profile Image
    Communitygolf
    Asked on November 25, 2016 at 03:45 AM

    Hi

     

    Somebody kindly helped yesterday with the problem I was having putting on a theme. However, when I tried to change the theme the same thing is happening. The first link shows the form with the theme Blue Variant but when I got to review it isn't showing as in 2nd link. I've followed steps in your guidance so not sure what's going wrong.

    https://eu.jotform.com/themes/#form/63283286501354

    https://eu.jotform.com//?formID=63283286501354

    Thanks

     

    Tracey

  • Profile Image
    candy
    Answered on November 25, 2016 at 03:59 AM

    Hello Tracey,

    I have cloned your form in order to test it on my side. I was able to reproduce the issue as the following cloned form link: https://form.jotform.com/63291484659973. I have also applied the theme named "Blue Variant" and it does not appear in the preview mode. However, the theme appears in the Theme menu of the Form Builder as the following screenshot:

    When I have applied the other themes, they work. So that, I have forwarded this issue to our software development team in order to check. When they are going to fix the issue you are going to be informed via this thread.

    Thank you very much.