What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by heinz eigenmann  on November 25, 2016 at 04:23 AM



    muss ich $ 19 bezahlen, damit meine Formulare wieder funktionieren?

    bitte schalten sie die Formulare sofort wieder auf.  


    danke für ihre hilfe 


    freundliche grüsse

    heinz eigenmann







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    JotForm Support

    Answered by Chriistian on November 25, 2016 at 04:48 AM


    Based from your invoices, your last payment was October 2, 2016 for Bronze monthly plan. The said plan has been expired  November 2, 2016. After the said date, your account was back to Free Plan. Please note that free users only have 10MB available space. You have exceeded the said limit. 

    If you need to higher space you need to upgrade. Here's how to upgrade your plan: How to Upgrade My Account

    Let us know if you need further assistance.