- JotForm SupportChriistianAnswered on November 25, 2016 at 04:48 AM
Based from your invoices, your last payment was October 2, 2016 for Bronze monthly plan. The said plan has been expired November 2, 2016. After the said date, your account was back to Free Plan. Please note that free users only have 10MB available space. You have exceeded the said limit.
If you need to higher space you need to upgrade. Here's how to upgrade your plan: How to Upgrade My Account
Let us know if you need further assistance.