How to display form field on notification properly?

  • lvdpullmax
    Asked on November 25, 2016 at 8:57 AM

    When the form has been filled out and i receive the email, i need to be able to see the answers in a clear format, at the moment all fields are squashed together over a few pages and not that clear, can the form be displayed as it was sent at all?

  • candy
    Replied on November 25, 2016 at 10:10 AM

    Hello,

    I have checked your account and your form. You can configure the email content as the following screenshot:

    How to display form field on notification properly? Image 1 Screenshot 40

    Also, you can re-arrange the source codes of the notification email as the following screenshot:

    How to display form field on notification properly? Image 2 Screenshot 51

    However, the email content already arranged as table and clear enough. The email should have come to your email address as the following format:

    How to display form field on notification properly? Image 3 Screenshot 62

    You should have received the email as clear enough as the screen above. If not, your email account does not support a good interface. I recommend you to use a Gmail address as a recipient email.

    If you need more clarification, let us know.

    Thank you.

  • Rose
    Replied on November 28, 2016 at 1:06 AM

    In addition to my colleague words, You can also enable PDF attachment to receive submissions in PDF format,too. 

    How to display form field on notification properly? Image 1 Screenshot 20

     

    I add a user guide regarding notification setting here for your information. 

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If these does not works for your issue, please do not hesitate to contact us and please provide us some more details such as From ID,etc. We would be pleased to help you for any issue you may have.