What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if we over quota?

    Asked by yorkshireagainsths2 on November 25, 2016 at 09:20 AM

    I have created a form which I expect will generate 10,000 plus responses will they not forward if we don't upgrade.

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    JotForm Support

    Answered by candy on November 25, 2016 at 10:15 AM


    I have checked your account and your form. You have a Free plan currently and if you expect to receive more than 10,000 submissions, you should upgrade your account. Please check our pricing page: https://www.jotform.com/pricing

    If you do not upgrade your account, your older submissions will be deleted from your account in order to create placement for the newest submissions. In free plan, you can save 100 monthly submissions and 500 total submissions as you can see the following screenshot:

    Also, do not forget that your monthly form view limit is 1,000. If you will be over limited, your form will not be shown as the following screen:


    If you need more clarification, let us know.

    Thank you.