What happens if we over quota?

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    Asked on November 25, 2016 at 09:20 AM

    I have created a form which I expect will generate 10,000 plus responses will they not forward if we don't upgrade.

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    Answered on November 25, 2016 at 10:15 AM


    I have checked your account and your form. You have a Free plan currently and if you expect to receive more than 10,000 submissions, you should upgrade your account. Please check our pricing page: https://www.jotform.com/pricing

    If you do not upgrade your account, your older submissions will be deleted from your account in order to create placement for the newest submissions. In free plan, you can save 100 monthly submissions and 500 total submissions as you can see the following screenshot:

    Also, do not forget that your monthly form view limit is 1,000. If you will be over limited, your form will not be shown as the following screen:


    If you need more clarification, let us know.

    Thank you.