For the second time in the same month my forms have been disabled due to over limit of form views

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    Chris
    Asked on November 25, 2016 at 02:21 PM
    Okay, I am starting to really get frustrated with your service. For the second time in the same month my forms have been disabled due to over limit of form views, even though my analytics account shows only 4 unique visits. 

    I have sent two emails to support in the last 10 days regarding the issue and have heard nothing back. Can someone please tell me what is going on.
  • Profile Image
    BJoanna
    Answered on November 25, 2016 at 02:38 PM

    Sorry for inconvenience this may caused you. I saw that you have enabled JotForm footer on your account and that you have unlimited form views. I have activated your account.

    Also just to mentioned that I have checked form analytics of your forms and form view counter is correct. 

    My colleagues also provided you answers on your other threads that you posted an past 10 days. 

    https://www.jotform.com/answers/994638 

    https://www.jotform.com/answers/784835 

    Let us know if you need further assistance.