- danzegalleryAsked on November 25, 2016 at 08:00 PM
I am using the form tabs widget but am having problems.
If I select continue without validation customers can still submit the form without their name and address even though they are required fields.
If I select not to continue without validation when the next button is pressed it skips most of the form and goes to the second last page. The only way for my customers to navigate successfully would be to click on the tabs and not the next button.
There are 2 identical forms, Everybody Sing and Dance Now 2017 Wollongong and Everybody Sing and Dance Now 2017 Nowra.
- JotForm SupportKevin_GAnswered on November 25, 2016 at 11:10 PM
I have cloned your form and tested it, I can see you have added a condition that shows the submit button only when the required fields are filled, I have disabled this condition and tested it, the skip validation is enabled and I can see the page break buttons skip indeed the validation, but when the submit button is clicked it states there are incomplete required fields, here's also a screenshot about what I can see on my end:
Is the problem still happening on your end?
Could you please disable the condition so we can test on your form as well?
Here's also the link to my cloned form, I have disabled the condition so you can test how it works: https://www.jotformpro.com/form/63298186414968
- danzegalleryAnswered on November 25, 2016 at 11:55 PM
I tried your cloned form and what happens is when you get to the submit page and you have not filled out your name and address you can still press the submit button and the form will still be submitted. I have one customer who did this and paid via paypal but I do not have her name and address which makes it difficult as I have to email her for the details. Since I put the condition on it works fine as the submit button doesnt display. The other problem happens when procede without validation is set to no and you fill in your details then press next the form skips to near the end of the form so the only way my customers can navigate is via the tabs.
- JotForm SupportEltonCrisAnswered on November 26, 2016 at 06:02 AM
I was able to reproduce the problem. It is happening when you have the following widgets in your form.
1. Form Tabs Widget - with "Allow navigation without validation" set to Yes
2. Preview Before Submit Widget
I have submitted this to our developers for a resolution. We'll let you know here once this is fixed.
For the time being, please disable or set the "Allow navigation without validation" to No, this should resolve the problem.
- JotForm SupportTitusNdokaAnswered on January 18, 2017 at 08:52 AM
We've fixed this, form field validation will be conducted before the form is submitted from the preview frame.
Please give it a try and let us know.