What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I prevent to reset countdown widget?

    Asked by canvshah05 on November 26, 2016 at 04:03 AM

    I use a global countdown widget with an option of blocking the form when the time is up. However, the countdown can be restarted every time users reload the webpage or the form itself. Is there a way the form reloading can be disabled or the countdown timer prevented from starting over after reloading?

    Thank you.

    a reloading can reload countdown timer countdown OR
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    JotForm Support

    Answered by Helen on November 26, 2016 at 07:41 AM

    Hi,

    Thank you for contacting us.

    Yes, the global countdown widget also resets the time if you refresh the page. Unfortunately, there is no way to continue to the same time when you refresh the page. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.