What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a free membership. Is there a reason I can't save and/or edit the forms that I'm creating?

    Asked by detroitentrepreneurs on November 26, 2016 at 07:29 AM
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    JotForm Support

    Answered by BJoanna on November 26, 2016 at 08:56 AM

    You should be able to save and edit forms without any issues. 

    Can you please provide us more details about your issue? Which form are you unable to edit? Also what are you trying to edit on your form. If possible please provide us a screenshot of your issue. 

    In case that wrong version of your form was saved you can revert your form to previous version. 

    How to view form revision history

    Also please do not open your Form Builder in multiple tabs or browsers, because this way wrong version of the form is saved. 

    Looking forward to your reply.