What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clearing storage space

    Asked by juliehill on November 26, 2016 at 12:04 PM

    I received an email to say my Jotforms will be disbled as of Monday 12pm, I have now deleted my submissions freeing the space, I not require more storage space, however I am worried that you will still disble my jotforms as the process has already begun? please advise, regards Julie Hill

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    storage space limit deleting uploaded files files clearing
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    JotForm Support

    Answered by John_Benson on November 26, 2016 at 12:49 PM

    Hi Julie,

    Your account will not be suspended because you already cleared your storage space. Free subscription user has a limit of 100 MB uploaded space. 

    Hope that helps.

    Thank you.