- NeverLeveledAsked on November 26, 2016 at 01:12 PM
My forms with the square are not processing. I have a SSL certificate and the error in the attachment appeared. How can I solve this problem?Page URL:
- JotForm SupportJanAnswered on November 26, 2016 at 08:14 PM
I can see that you embedded the form on a SSL webpage. Please try re-embedding the form using the iFrame method to prevent script conflicts. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.
Hope that works. Let us know if the issue is still the same. Thank you.
- NeverLeveledAnswered on November 26, 2016 at 11:44 PMHello,
We have used the iframe method from the last email and the same error pops up. Is there any suggestions?
Sent from my iPhone
- JotForm SupportliyamAnswered on November 27, 2016 at 12:46 AM
Have you tried making a test submission via the stand alone form to see if the header error is due to the page or due to the form itself? Can you also try removing the payment field, saving the products and then adding it again to see if it fixes the problem?