What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems With Square Payments

    Asked by NeverLeveled on November 26, 2016 at 01:12 PM

    Hello,

     

    My forms with the square are not processing. I have a SSL certificate and the error in the attachment appeared. How can I solve this problem?

    Page URL:
    neverleveledinc.com

    Screenshot
    square payments My Forms problem hello and
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    JotForm Support

    Answered by Jan on November 26, 2016 at 08:14 PM

    I can see that you embedded the form on a SSL webpage. Please try re-embedding the form using the iFrame method to prevent script conflicts. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that works. Let us know if the issue is still the same. Thank you.

  • Profile Image

    Answered by NeverLeveled on November 26, 2016 at 11:44 PM
    Hello,
    We have used the iframe method from the last email and the same error pops up. Is there any suggestions?
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on November 27, 2016 at 12:46 AM

    Hello,

    Have you tried making a test submission via the stand alone form to see if the header error is due to the page or due to the form itself? Can you also try removing the payment field, saving the products and then adding it again to see if it fixes the problem?

    Thanks.