What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can my form not be found

    Asked by SimoneClark on November 26, 2016 at 04:42 PM

    When I click the link it says "Form not found ... form disabled." But when I check the status, it is enabled.

    Page URL:
    https://form.jotform.com/SimoneClark/HostessRewards

    Screenshot
    suspended
  • Profile Image
    JotForm Support

    Answered by jonathan on November 26, 2016 at 08:16 PM

    Your account was suspended due to violation of our Terms of Use. You cannot use the form to collect credit card information.

    This was the reason your forms and account are not disabled.

    Let us know if you have further question.