Form Contact Details Cloning Issue

Hi Team

It's a small, but important feedback for the improvement, pls fix it asap, we have been suffering

Issue: When we do cloning of any form, then by default our main admin's details get added in the Email information, however that should be the same of cloning form

like: If I am cloning form A and I used email id and other information like info@text.com, then cloned form should also display the same details as well as same email id like info@text.com for receiving the submission.

We hope to hear from you soon

Hi,

I am a bit confuse as to what is exactly was the problem. Let me describe to you more in details how form cloning work.

#1 If you are cloning a form on your own account, the submission email that will be used on the cloned form/s will be your account email.

#2 If you are cloning form NOT on your account, the submission email that will be used on the cloned form/s will still be your account email. It will not use the original submission email of the original form.

For security purposes, you will not be able to know what is the original email of another form if its not on your account. (i.e. you clone another form from other jotform user)

Please let us know if I did not understand the issue and this is not the answer you were looking for.

Thanks.

Hi

Let me explain you again,

Like we are using main admin id as sk@e-web-solutions.net

now we created a new form for abc website and we used test@gmail.com id

Now If we clone this abc form for xyz website, then default id displays like sk@e-web-solutions.net instead of test@gmail.com 

Why we need test@gmail.com while cloning, because some time we create 2-3 forms for the same domain abc, then all the time we have to change the email details.

We hope to get the solution this time. Looking forward to hear from you soon

Thank you for explaining further.

Now If we clone this abc form for xyz website, then default id displays like sk@e-web-solutions.net instead of test@gmail.com 

As I have explained previously, this is correct and this is how the system currently do it.

#1 If you are cloning a form on your own account, the submission email that will be used on the cloned form/s will be your account email.

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I created a separate thread for your suggestion so that I can submit it to the higher team support as a requested feature.

We will update you about it here https://www.jotform.com/answers/1001077

Thanks.